Job Vacancy - IT Development and Support Consultant
IT Development and Support Consultant
- Fantastic opportunity in small business within a supportive manager
- Great work environment
- Interesting work with real responsibility
About us
We provide a full range of IT services to approx 160 clients (since 1994). We have great relationships with our clients and deliver a quality service with high levels of professionalism. The key consultant has run the company for 15 years providing database, web design and IT support services. We have a varied client base from Government to small business.
Being a small and flexible environment you will have the opportunity to work on a variety of different projects on a daily basis - so you won’t be getting bored coding in a back room! Currently our IT Support person also provides web development and maintenance; this situation would be ideal however we are after IT Support experience 1st and any other skills you have are a bonus.
If you enjoy getting yourself involved in a variety of tasks, have initiative and want to grow and develop your position long-term – this is your golden opportunity. You must enjoy working as part of a close team (of two).
We have a strong focus on “service” and caring for our clients so you must be presentable, professional and have good communication skills. A good attitude, common sense and loads of initiative are the most important skills we are looking for.
The ideal candidate will:
• Have great people skills, friendly disposition and a polite communication manner
• Be 150% client focused and able to confidently meet and relate professionally with clients face to face and via phone and email
• Willingness to learn new skills and go places
• Ability to understand client’s needs and develop specifications and document requirements (for web sites, databases, hardware needs etc)
• Ability to understand a brief and work independently and complete tasks without direct supervision
• Be a motivated self-starter and able to multitask
• A proven ability to complete multiple tasks concurrently and work to deadlines
• Good project management / self time management
• A logical approach to understanding and solving problems
• An understanding of computers and how software works (Office etc) so you can help clients with their general computer problems (via phone and face to face on site)
• Some IT hardware skills (i.e., PC hardware and peripherals knowledge)
• Be a solid, technical all-‘rounder working within the networking / systems environment
• Working knowledge of Windows. Windows Server 2003/08 an advantage
• Experience and skills in Help Desk systems including remote support tools, call management & tracking tools
• Some life experience, common sense, hard-working, committed attitude and initiative
Web Development requirements and other preferred skills (preferable but optional)
• Be able to create great looking designs
• Ability to develop that design concept in Photoshop, code HTML, JavaScript and CSS and build the web site using Dreamweaver
• Initiative to effectively research and then implement technologies such as AJAX, JQuery, JS Libaries etc to implement web site features
• PHP / MySQL skills beneficial
• Experience with CMS preferable – either Silverstripe, Joomla, Drupal
• Ability to manipulate datasets between systems and databases
• Ability to troubleshoot / maintain Access database systems
Other Requirements
• Currently be physically present here in New Zealand (regardless of your current residency status).
• Be either a NZ citizen, or a Permanent Resident, or hold a valid NZ Work Visa/Permit
• Be willing to live and work in Wellington
• Have the people skills and comfort level to liaise on-site with customers face-to-face, oftentimes on your own
• Have superb “10 out of 10”, colloquial NZ English skills
• Have a minimum 1 year of commercial working experience (obviously the more years’ experience the better)
Hours and Place of Work
Typically 8.30 am to 5.00 pm in our funky apartment-style office.
You will be based at our office in Wellington CBD (Leeds Street off Dixon Street).
Occasionally you may need to travel to clients sites for meetings and work.
Send your CV to info at infoage.co.nz to apply.